Terms and Conditions

Welcome to Desi Hunar. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. General

  • The content on this website, including products, descriptions, images, and information, is for your general information and use only.

  • All products are handmade tribal arts primarily crafted from brass and other metals, and slight variations may occur due to the handcrafted nature.

2. Orders and Payment

  • By placing an order, you agree to provide accurate and complete information.

  • Prices listed are inclusive of applicable taxes.

  • We reserve the right to cancel or refuse any order for reasons including but not limited to product availability, errors in pricing or product description, or suspicion of fraudulent activity.

  • Payments must be completed using the methods provided on the website or shared by our customer support team.

3. Shipping and Delivery

  • Shipping timelines will be specified on the product or checkout page.

  • While we strive to deliver on time, delivery dates are estimates and delays can occur due to unforeseen circumstances.

  • Shipping charges, if applicable, will be displayed at checkout.

4. Returns and Refunds

  • Due to the handmade and personalized nature of our products, returns and refunds are accepted only in cases of defective or damaged items.

  • Customers must notify us within 24 hours of receiving the product with proof of the issue.

  • We reserve the right to inspect the item before issuing a refund or replacement.

5. Intellectual Property

  • All content on this website, including images, text, logos, and designs, is the property of Desi Hunar.

  • Unauthorized use, reproduction, or distribution of our content is prohibited.

6. Limitation of Liability

  • Desi Hunar is not liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or the products purchased.

  • We do not guarantee that the products will meet your expectations or requirements.

7. Privacy

  • Your personal information is handled in accordance with our Privacy Policy. Please review it to understand how your data is collected and used.

8. Changes to Terms

  • We reserve the right to modify or update these Terms and Conditions at any time without prior notice.

  • Continued use of the website after changes implies acceptance of the updated terms.

9. Governing Law

  • These terms shall be governed by and construed in accordance with the laws of Chhattisgarh State.

  • Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Chhattisgarh State.